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Information Architect in City Center, NC at Veritude

Date Posted: 3/22/2018

Job Snapshot

Job Description

Veritude is hiring an Information Architect on behalf of Fidelity Investments. This position is located in Durham, NC.

This team is responsible for designing Fidelity Investments’ award-winning websites, mobile applications and internal workstations. Our 200+ person team of elite user experience professionals works collaboratively with business and technology teams to design and deliver online experiences that enable our customers’ financial success. We are currently looking for an Information Architect to join our fast-paced, entrepreneurial culture. This candidate will need to define site/application structures and create site maps, wireframes and user flow charts.


  • Provide a great customer experience and guide a cross-functional team toward a standard of excellence 
  • Collaborate with a team of other information architects, visual designers, editors, prototypers, researchers and usability specialists to tackle complex projects of varying size
  • Serve as the client’s primary point of contact with the Design team and the overall user experience design process
  • Ensure design team efforts are in sync with the client's business goals, expectations and budget 
  • Develop and/or participate in the development of user personas and scenarios
  • Define site/application structures and create site maps, wireframes and user flow charts
  • Work closely with our usability team to test and refine designs and prototypes 
  • Partner with our development team to ensure technical feasibility and flawless implementation 

Skills and Knowledge: 

  • Creativity, imagination and a sense of humor
  • Ability to understand customer needs, motivations and behaviors and translate them into deliverable tasks 
  • Strong knowledge of interaction design and methodology 
  • Demonstrated experience using web analytics to inform design decisions 
  • Executive presentation and negotiation skills at a large organization
  • Detail-oriented and highly developed organizational skills including the ability to prioritize tasks and meet deadlines 
  • Hands-on design skills in wireframes, persona development and visual design
  • Experience with rich interaction design and use of content management templates a plus
  • Experience in rapid, iterative software development, such as Agile, a plus 
  • Experience with participatory design (e.g. Design Thinking) a plus

Education and Experience:

  • Bachelor’s degree in a relevant field, such as Interactive Design, Architecture, Industrial Design, Graphic Design or Human Factors 
  • Experience designing highly transactional websites or web-based applications
  • Experience with large company, co-branded web sites with B-to-B and B-to-C platforms a plus
  • Familiarity with large, transaction-oriented websites
  • Familiarity with financial services and/or education industries


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