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Senior Business Analyst in Boston, MA at Veritude

Date Posted: 12/12/2018

Job Snapshot

Job Description

Veritude is seeking a Senior Business Analyst for Fidelity Investments.  This position is based in Boston, MA.

Fidelity Labs incubates internal startups—made up of product managers, designers, developers and marketers—that are tasked with creating new business that drive growth and deliver on Fidelity's mission. Our teams' passion combined with human-centered design and agile methodologies are responsible for driving industry transformation and customer impact at scale. 

The Expertise We’re Looking For

  • Bachelor’s Degree and minimum 3 to 5 years’ experience working in an agile environment on business analysis, getting requirements documents to signoff, managing change, and working with QA to review test plans and test cases
  • Ability to produce clear and concise business requirements, business process documents and support documentation using a flexible and adaptable approach, emphasizing creative/ innovative strategies
  • Experience with Lean Startup, Design Thinking, and Agile Methodologies and tools (Jira)

The Purpose of Your Role

The Senior Business Analyst (BA) role is a core team member at Fidelity Labs, working with Product Managers on one of our incubators for a particular new business opportunity. You will contribute to the project success by providing high quality analysis for a Fidelity Labs incubator, documenting business requirements, developing system requirements and/or process solutions to address business, technology and customer needs. 

In this role, you will explore major market and technology themes to build product concepts that help us imagine the possibilities for the future of our business. You bring to the table a unique blend of business and technical savvy—big-picture vision with the drive and knowhow to make that vision a reality. A passion for FinTech and investing, and the ability to find innovative solutions for the broader market is essential. 

The Skills You Bring                                                                                                                                                              

  • Collaborate with stakeholders and technical resources to create user stories and translate those stories into features that can be built by the development team
  • Create workflow diagrams to visually represent business processes
  • Identify problems in terms of business requirements and recommend modifications to the functional solution which could impact the system design
  • Participate in design sessions to translate customer needs into business requirements and anticipate use cases and user stories
  • Support to test the process in order to ensure business needs are met
  • Analysis of research and data to derive insights and solutions
  • Leverage state of the art analytical tools and technology to proactively analyze data sets to support business decisions and optimize the operating environment.
  • Provide insights to better understand trends in customer behavior and to provide recommendations to improve operational efficiencies.
  • Maintain a process for design and content change control
  • Develop a general documentation management process and guidelines for the team
  • Creation of process/data flow diagrams
  • Leadership and high productivity in an agile project delivery environment
  • Strong consultative, listening, communications and analytical skills
  • Critical thinking with excellent judgement and initiative
  • Excellent written and verbal communication skills with business and technical team members across the organization
  • Diversity of functional business experiences (e.g. client, operational, systems, marketing, investments, customer service) ideally in a start-up or early stage venture environment
  • Financial Services experience or experience in an industry that is complex, multi-channel and/or regulated; regardless of background passion for finance and investing a must 

The Value You Deliver

  • A passion for products and for technology that cross the spectrum of desktop, web, mobile and more.
  • A love of solving complex problems; comfort with not always knowing the answer, but knowing how to engage in a process to figure it out; love of innovating on processes and a belief that nothing is sacred
  • Ability to analyze complex information and data, using the latest data analytics tools, and translate learnings and insights into actionable learnings for the rest of the team
  • Self-starter with strong work ethic who thrives in a fast-paced environment and can set pace in a large organization
  • Ability to thrive in teams; highly inclusive and collaborative
  • Comfort working in an undefined process or action
  • Relationship management with a skill at developing and maintaining strong relationships both inside and outside the organizations of which they are a part
  • Highly resilient and optimistic mentality; ability to keep long term in mind and guide organization through short term obstacles; uses organizational complexity as leverage and not as an impediment